What are the core modules of ServiceNow? What is a module?

 Following is a list of the core modules of ServiceNow. We'll get to what each of them does in a later post and explain them in the easiest to understand way possible.

1. ITSM

2. ITOM

3. ITAM

4. SPM

5. HRSD

6. CSM

7. FSM

8. App Engine

9. SecOps

10. GRC / IRM


What is a module?

ServiceNow is divided into different modules. Each module performs a specific set of tasks. You can think of it as a library. A library has different sections for fiction and non-fiction and then these are further divided into sub-sections for easy lookup. Similarly, ServiceNow is divided into various modules that perform tasks that are specific to the respective module. We'll cover each module in upcoming posts.

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