What is the ServiceNow HRSD module?

HRSD stands for Human Resource Service Delivery. This module is used for HR related stuff like on-boarding/off-boarding of employees, filing HR related complaints and queries, looking up HR related polices and procedures, securely storing employees' sensitive data/files.

HRSD has the following sub-modules/areas: -

1. HR Case Management
2. Employee Center
3. Knowledge Management
4. Lifecycle Events

We'll talk about these briefly in upcoming posts.

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